jbdyg Privacy Policy
This policy openly explains how jbdyg handles and protects your personal information.
1. Introduction — Purpose of This Policy
jbdyg is a platform committed to protecting the personal information of players in Myanmar. This Privacy Policy clearly explains what data is collected while players use our services, the purpose for which it is handled, and how it is protected.
We hope that reading this policy gives you a full understanding of how jbdyg manages your data. If anything is unclear, you can email [email protected] with any questions.
2. Information We Collect
When players use jbdyg's services, we may receive data in the following categories—
a) Information you provide directly
- Name, date of birth, email address, and phone number provided when registering an account
- Copies of identification documents requested to verify your account
- Payment information (deposit and withdrawal records — full card numbers are not stored)
- Information provided when contacting customer support
b) Information collected automatically
- IP address and device browser type
- Date, time (MMT), and session duration when accessing the service
- Gaming history — game type, bet amount, and results
- Site usage data collected through cookies and similar technologies
c) Information received from third parties
- Business verification data from payment providers (KBZPay, Wave Money, AYA Pay, CB Pay)
- Information you have consented to share or that is obtained through legal means
3. How We Use Your Data
We use the data we collect only for the following purposes—
- Account registration, identity verification, and service delivery
- Processing deposits and withdrawals
- Issuing bonuses, promotions, and VIP rewards
- Understanding player interactions when responding to customer support
- Supporting responsible gambling tools (self-limits, self-exclusion)
- Fraud prevention, anti-money laundering checks, and cybersecurity
- Analytics to improve our services
- Meeting legal and regulatory requirements
We never sell or rent players' data to any advertising network without their consent.
4。 Cookies and Tracking Technologies
The jbdyg website uses cookies and similar technologies (local storage, session tokens). Their purposes are—
Strictly Necessary Cookies
Essential for account login and session management. If you block these cookies, our services will not function correctly.
Functional Cookies
Help remember your language preference and other settings you have chosen.
Analytics Cookies
Collected to understand how the website is used and to improve our services. This data does not include anything that identifies you personally.
You can disable cookies through your browser settings, but blocking strictly necessary cookies may limit certain services.
5。 Data Sharing and Disclosure
We do not sell, rent, or trade players' personal information to any third party. However, we may disclose it in the following circumstances—
- Service Providers — Payment processors (KBZPay, Wave Money, AYA Pay, CB Pay) and IT infrastructure providers — they handle data only on jbdyg's instructions and may not use it for their own purposes
- Legal Requirements — Court orders, requests from law enforcement authorities, or situations where we are required to act in accordance with the law
- Business Changes — In the event of a merger or sale of the business, players will be notified in advance
- Player Consent — Cases where the player has given explicit permission
6。 Data Security Measures
jbdyg takes all technical and organisational steps to protect players' information—
- SSL/TLS encryption (HTTPS) — protects all data transfers between the website and our servers
- Payment data is handled in line with the industry-standard PCI-DSS requirements
- Access control — only staff who need to can view player data
- Regular security audits to patch software vulnerabilities
- If a data breach occurs, affected players will be notified as quickly as possible
We acknowledge that no digital service can guarantee 100% security. We do, however, take every reasonable step to minimise potential losses.
7。 Data Retention Period
We do not retain player data for longer than necessary. As a general guide—
- Account data — retained for the legally required period after an account is closed
- Payment records — may be retained for up to 5 years to comply with anti-money laundering regulations
- Customer support records — up to 2 years from the last interaction
- Cookies — session cookies are deleted when the browser is closed; persistent cookies are deleted when their set expiry date is reached
8。 Players' Data Rights
Every jbdyg player has the following rights regarding their personal data—
Right to Access
You can request to view the data we hold about you.
Right to Rectification
You can request that inaccurate or incomplete data be corrected.
Right to Erasure
You may request deletion of your data unless there is a legal reason preventing it. Data that must be kept for legal reasons, such as financial records, cannot be removed.
Right to Portability
You may request your data be provided to you in a structured format.
Right to Restriction
In certain circumstances, you may request that the processing of your data be restricted.
To exercise any of these rights, email us at [email protected]. We will consider your request and respond as soon as possible.
9。 Policy on Those Under 21
jbdyg is a platform open only to users aged 21 and above. If we become aware that personal data of anyone under 21 has been collected, we will delete it immediately. If you believe a person under 21 has provided their data, please notify us right away at [email protected].
10。 Possible Changes to This Policy
jbdyg may update this Privacy Policy when necessary. If significant changes are made, players will be notified clearly on the website. Continued use of the service after any update will be considered acceptance of the revised policy.
The date this policy was last updated will always be shown at the top of the page.
11。 Contact jbdyg
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how your data is handled, you can reach us—
24/7 Myanmar Language Live Chat
FAQ on Data Privacy
Frequently asked questions from players are answered below.